Terms and Conditions

General

By using this web site you are agreeing to be bound by the terms and conditions set out in this policy. If you do not agree to be bound by the terms and conditions please do not continue to use this web site.

The information available on this site is not a substitute for professional medical advice. It is recommended you use this information as supplementary to your healthcare provider(s).

You must consult your healthcare professional, doctor or pharmacist if you are unsure about taking, using or giving of a particular medication or acting or relying on any information obtained from this web site.

Chemist2go.co.uk & associated parties exclude any liability, including that for negligence, for the content or products from the chemist2go.co.uk web site or any products sold through it, to the maximum extent permitted by the relevant law.

Chemist2go.co.uk has taken care in the development of the content on the site and to the fullest extent permitted disclaims all warranties of any kind.

Use of this site and any transactions are governed by English law. Usage will be deemed to have taken place in England and subject to the jurisdiction of the English courts.

If any of these terms are held to be invalid or unenforceable then the validity and enforceability of the remaining provisions shall not be affected.

Once an order has been placed, the transaction is processed manually at the premises of chemist2go.co.uk by our registered pharmacists in London who are members of the royal pharmaceutical society of great Britain.

This site provides an invitation to conduct a business transaction. If an order is placed it is an offer to purchase, which chemist2go.co.uk may accept or decline in its absolute discretion. A contract is deemed to be made at the point of a sale invoice being issued by chemist2go.co.uk following checking of orders by a pharmacist.

Always read the label of any products purchased. Please consult your doctor before taking new products.

These terms and conditions do not affect consumer statutory rights.

Errors and omissions excepted.

Delivery

Chemist2go.co.uk offer a fast home delivery service. Usually products are despatched 24 hours from receipt of order, subject to stock.

Returns & Refunds - Cancellations

Chemist2go.co.uk have a seven-day money back guarantee (excluding carriage where applicable and excluding all medicines). Once 'unwanted' goods have been received, the customer has a seven working day cancellation period. The consumer's right to reject starts from the day that the contract is made and ends on the expiry of 7 working days starting from the day after the goods have been received by the consumer. All returns for credit/refund must have prior approval from chemist2go.co.uk and any items without such approval may be returned to the sender at their own cost. If the goods have already been despatched they must be returned to us in an unused condition.

Payment Policy

All prices are in pounds sterling (£UK).

Ordering from within the UK, all major Credit Cards and Debit Cards are acceptable.

Ordering from outside of the UK, payment can only be accepted by credit card.

We take payment from your card at the time we receive your order, once we have checked your card details and stock availability. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods.

All prices include VAT (where applicable) at the applicable current rates but exclude delivery charges, unless expressly stated.